Registration & Warranty
Get Peace of Mind with Industry-Leading Warranties
Protect your home comfort investment with exceptional warranties that give you additional comfort. Heil? premium products include our No Hassle Replacement? limited warranty, and all of our products are covered with a 10-year parts limited warranty upon registration. So leave your worries out in the cold and find your home comfort solution that's backed by protection to ensure years of reliable performance.
No Hassle Replacement? Limited Warranty
The No Hassle Replacement limited warranty assures you of continued comfort. You get a replacement unit if a major component (the compressor, coil or heat exchanger) should fail during the coverage period. Ask your dealer for details.
The No Hassle Replacement? limited warranty is matched to four mainline product groups:
- 10 Years?– Top-of-the-line products
- 5 Years?– Mid-tier products
- 1 or 3 Years?– Standard-level products
NOTE: Entry-level products do not come with a No Hassle Replacement limited warranty.
Your Heil? home air conditioner, heat pump or furnace carries a limited warranty on all functional parts. Most Heil units feature an outstanding 10-year parts limited warranty.* Other key components, such as heat exchangers, may carry a longer limited warranty. Look for specific details in the product description, check the Warranty Certificate, or ask your dealer for information.
Split system units must be matched with a Heil? indoor coil or fan coil. Prior to replacing any unit, written authorization is required from the local Heil? distributor technical service contact to validate that the unit was installed properly and that the component did not fail as a result of abuse. Installation labor charges may apply. Contact installing dealer for labor charge details.
Protecting Your Warranty
Split system units must be matched with a Heil indoor coil or fan coil. Before replacing any unit, written authorization is required from the local Heil distributor technical service contact to validate that the unit was installed properly and that the component did not fail as a result of abuse. Labor charges may apply. Contact installing dealer for labor charge details.
*To the original owner, a 10-year parts limited warranty upon timely registration of new equipment. Warranty period is 5 years if not registered within 90 days. Jurisdictions wherein warranty benefits cannot be conditioned on registration will automatically receive a 10-year parts limited warranty. See warranty certificate for complete details.